Privacy Policy

Introduction

Welcome to ArtfulKnits.com (hereinafter referred to as “the Website”). The Website is owned and operated by Indigo Coaching and Training (hereinafter referred to as “we,” “us,” “our,” or “the Company”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you visit our Website or purchase our luxury designer handmade knits for art and culture enthusiasts.

Data Controller

Indigo Coaching and Training Amsterdam, The Netherlands Email: [email protected]

Effective Date

This Privacy Policy is effective as of 29.06.2024.

Information We Collect

Personal Data

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and physical address.
  • Payment Information: Credit card details and billing information.
  • Account Information: Username, password, and preferences.
  • Order Information: Purchase history and order details.
  • Communication Data: Correspondence via email, chat, or other communication methods.

Non-Personal Data

We may also collect non-personal data, including but not limited to:

  • Browser Information: Type, version, and settings.
  • Device Information: Type, operating system, and unique identifiers.
  • Usage Data: Pages visited, time spent on the Website, and navigation patterns.
  • Cookies and Similar Technologies: Tracking information to enhance user experience.

How We Collect Data

We collect data through:

  • Direct Interactions: When you provide information directly to us (e.g., creating an account, making a purchase).
  • Automated Technologies: Cookies, server logs, and other tracking technologies.
  • Third Parties: Payment processors, analytics providers, and advertising partners.

How We Use Your Data

We use your data for the following purposes:

  • Order Processing: To process and deliver your orders.
  • Account Management: To create and manage your account.
  • Customer Service: To respond to your inquiries and provide support.
  • Marketing: To send promotional materials and updates (with your consent).
  • Website Improvement: To analyze usage and improve our Website and services.
  • Legal Compliance: To comply with legal obligations and protect our rights.

Data Sharing

We may share your data with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, shipping).
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Securing data in transit and at rest.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Audits: Conducting regular security audits and assessments.

Users’ Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data and obtain a copy.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request the restriction of processing your data under certain conditions.
  • Right to Data Portability: You can request the transfer of your data to another organization.
  • Right to Object: You can object to the processing of your data under certain conditions.
  • Right to Withdraw Consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Exercising Your Rights

To exercise your rights, please contact us at [email protected]. We will respond to your request within one month of receipt. If you are unsatisfied with our response, you have the right to lodge a complaint with the supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Indigo Coaching and Training Email: [email protected] Marathonweg 16-2, 1076TG, Amsterdam, The Netherlands

By using our Website, you acknowledge that you have read and understood this Privacy Policy.